Tell us about a change in circumstances

If any of your circumstances change you must let us know. This may include a change of: 

• name
• address
• contact details
• vehicle you drive
• operator 
• medical circumstances
• if you go overseas for three months or more

Email us at regulatoryservices@guildford.gov.uk or use our online contact us form to make a change to your information.

If you are a taxi driver who holds a taxi licence issued by us, you must tell us if you are arrested, convicted of a crime or are issued with a caution or fixed penalty notice within 48 hours. You must tell us if you have been:

• convicted of any offence in a Magistrates' Court or Crown Court in England and Wales - this includes any motoring offence
• convicted of any criminal offence in any other part of the United Kingdom or abroad - this includes any motoring offence
• given a simple caution by any police force in the United Kingdom for any matter
• given a fixed penalty notice (FPN) for any matter - this includes any motoring matter
• arrested on suspicion of committing any offence which is sexual in nature, dishonest, violent or motoring-related
• charged with any offence which is sexual in nature, dishonest, violent or motoring-related

Contact us on 01483 505050 or email us at regulatoryservices@guildford.gov.uk to make a change to your information.

It is a legal requirement that all vehicle owners report any accident which could affect the safety, performance, appearance, or the comfort of the driver or passengers, within 72 hours to the licensing team.

All accidents should be reported using our accident report form (PDF, 294 KB) which can be left at our main reception, or emailed to regulatoryservices@guildford.gov.uk